Privacy Policy
Privacy Policy – SarahClaireOttawa
SarahClaireOttawa is responsible for the processing of personal data as described in this privacy policy.
📍 Contact Details
Website: www.sarahclaireottawa.com
Email: support@sarahclaireottawa.com
🔐 Personal Data We Process
SarahClaireOttawa processes your personal data because you use our services and/or because you provide this data to us directly. We may process the following data:
- First and last name
- Gender
- Address details
- Phone number
- Email address
- Other personal data you actively provide (for example through an account, correspondence, or telephone contact)
- Information about your activities on our website
- Browsing and click behavior across different websites (for example via advertising networks)
👶 Special and/or Sensitive Personal Data
Our website and services are not intended for persons under the age of 16 unless they have permission from a parent or guardian. However, we cannot verify the age of visitors. We encourage parents to be involved in their children's online activities.
If you believe that we have collected personal data from a minor without proper consent, please contact us at support@sarahclaireottawa.nl. We will delete this information immediately.
🎯 Purpose and Legal Basis for Processing
SarahClaireOttawa processes personal data for the following purposes:
- Processing payments
- Sending newsletters and/or marketing communications
- Informing you about changes to products or services
- Delivering products and services
- Analyzing website usage to improve our services
- Complying with legal obligations (such as tax requirements)
⚙️ Automated Decision-Making
SarahClaireOttawa does not make decisions based solely on automated processing that have legal or significant consequences for individuals.
🕒 Data Retention Period
We do not retain personal data longer than strictly necessary to achieve the purposes for which the data was collected. As a general guideline, we apply a retention period of up to 2 months, unless a longer retention period is required by law.
🤝 Sharing Personal Data with Third Parties
SarahClaireOttawa does not sell your data to third parties. Data is only shared when necessary for the performance of our agreement or to comply with legal obligations.
We enter into data processing agreements with companies that process personal data on our behalf to ensure the same level of security and confidentiality.
Additionally, with your consent, we may share data with advertising platforms such as Meta (Facebook) to optimize our advertisements and user experience.
🍪 Cookies and Similar Technologies
SarahClaireOttawa uses functional, analytical, and tracking cookies. These ensure that the website functions properly and help us improve and personalize content and advertisements.
During your first visit, we inform you about cookies and request your consent. You can disable or delete cookies through your browser settings at any time.
📲 SMS Marketing and Communication
We use an external SMS communication platform. By signing up (for example via checkout, form, or keyword), you agree to receive SMS messages such as order updates and marketing offers.
Your phone number may be shared with our SMS service provider for the purpose of sending these messages.
Unsubscribe:
You can unsubscribe at any time by replying “STOP” or by using the unsubscribe link in the message. Standard SMS or data charges may apply.
🔎 Your Rights
You have the right to:
- Access your personal data
- Correct or delete your data
- Restrict or object to the processing
- Transfer your data (data portability)
- Withdraw your consent
You can submit a request via support@sarahclaireottawa.com
Please include a copy of your ID for verification purposes (black out your photo, citizen service number, and MRZ).
We will respond within 4 weeks.
You also have the right to lodge a complaint with the Dutch Data Protection Authority.
🔐 Security
SarahClaireOttawa takes appropriate technical and organizational measures to protect personal data against misuse, loss, unauthorized access, or unwanted alterations.
If you suspect a data breach, please contact us immediately at support@sarahclaireottawa.com